Frequently Asked Questions

Yes, we are accredited by CIMSPA, and YMCA Awards

Once you have purchased your course,  you can use the username and password you created on the registration form to gain access to your course. Click on the “Login”or “Start Learning”options found at the top of the website in the main menu.

Yes. Some of your CPD courses require proof of certification.  This should be clearly marked.  Please check before purchasing your course that you meet these requirements.

Yes,  you can take more than one course at a time.  If you are doing so, check that your dates for attendance (if applicable) do not clash.

We recommend that you take one course at a time to enable you to get the most out of your course and not add to much stress on yourself.

  1. Check to find if your payment method is up to date. …
  2. Make sure you have enough money in your account for the purchase.
  3. If you’re still having issues, contact your bank to find if there’s a problem with your account.
  4. Try making the purchase again with a different payment method.

Unlike traditional courses in which the students and instructor meet face-to-face once or several times a week, most of the learning activities and communication in an online course are asynchronous, meaning that class members participate and complete their assignments at different times throughout the day and week.

All online courses are delivered via google meet.  You will need google chrome to access your livestream lessons.

  1.  A link will be sent to your email address 48 hours before your scheduled lesson.
  2. To open, click the Google Meet link.
  3. Click Join now.